Royal Mail international disruption

January 12, 2023



31/01/23 UPDATE: Royal Mail are now accepting new international parcels so we have added the option of Royal Mail back to the checkout. Please note, there may still be delays with these parcels, as well as ongoing delays as they clear through their backlog.

A recent 'cyber incident' with Royal Mail's international services means that we are unable to dispatch items internationally by standard air mail. We have temporarily removed this option from the checkout and now offer only courier services internationally.

BBC article "Royal Mail tells people not to send post abroad due to 'cyber incident'":

Additionally, recent disruptions to UK post have caused backlogs that are still being worked through, and there may be minor delays with alternative couriers as they are very busy at the moment also.

Thank you for your patience and we apologise for any inconvenience caused.

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